Plazuela Santa Ana # 141 / Telf: (051) (41) 47 - 7610 / Chachapoyas - Amazonas - Perú

reservas@kuelapnordperu.com

 
ELECTRONIC COMPLAINTS BOOK


In accordance with the regulations specified in the consumer`s protection and defense Peruvian code, Cloudforest Expeditions Ltd. includes in this website an electronic complaints register book at your disposal. Please use it ONLY to register a complaint or grievance.

 
National Institute for defense of competition and protection of intellectual property (INDECOPI)
AYACUCHO St. N° 1073 - CHACHAPOYAS - AMAZONAS
   
Date:
/ /
dd   mm   YYYY
 
1. Complaining consumers` identification
Full Name
Address
E-mail
Valid Passport Nº
Cellphone
  Father`s / Mother´s (If under – age)
 
2. Contracted service(s) identification
Type
Description Text
 
3. Complaints detail
Type
  Description Text
 
  Claim: Disagreement related to products or services.
 

Complaint: Discomfort or dissatisfaction with the provided attention.

 
4. Actions taken by the service provider
  Description Text
 
   
 
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